Intelligent Process Automation

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The Future of Business Processes: Intelligent Process Automation (IPA) 

Intelligent Process Automation (IPA) is like having a highly skilled and adaptable assistant working tirelessly to automate tasks traditionally performed by humans. IPA uses a combination of machine learning, natural language processing, and RPA to enable systems to learn from experience and improve performance over time. 

What is Intelligent Process Automation? 

Process Automation

Refers to the use of technology to perform a process in order to accomplish a workflow or function.

Natural Language Processing

Refers to a branch of Artificial Intelligence that helps computers read, understand, and interpret human languages.

Intelligent Process
Automation

Refers to the application of Artificial Intelligence in Process Automation.

80% of all customer inquiries handled automatically 

Value creation through IPA 

  • Streamlines and optimizes processes 
  • Increases employee bandwidth and productivity 
  • Enhances customer satisfaction with user-centric experience 
  • Reduces errors and creates long-term gains in profitability  

Download our e-Book on ‘The Scope of Intelligent Automation’ in Insurance Industry for more insights.

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Simplifai helps businesses scale with IPA 

We integrate IPA in our flagship platform – the Simplifai Platform, and configure our solutions based on our key offerings –Email Processing, Document Processing, and Chat Processing together with the Rules Engine and API/RPA. 

Our IPA solutions use natural language processing to understand and interpret human language. We also leverage machine learning algorithms to analyze data and identify patterns that can be used to improve process efficiency. 

Read about Simplifai AI platform

Explore Simplifai Solutions: 

Customer Service 
Claims Handling 
Debt Collection
Simplifai Archiver 
Document Handling
Introducing the Simplifai Archiver

Recent Advancements in Intelligent Process Automation  

At Simplifai, we are committed to staying at the forefront of IPA technology. We continuously explore new advancements and developments to ensure our solutions are innovative and effective for our clients. 

Here are some recent updates in IPA: 

  • Hyperautomation: It combines RPA with machine learning, natural language processing, and other advanced technologies to create a more integrated automation process. 
  • Process Discovery: An emerging IPA technology that uses artificial intelligence to analyze user behavior and identify areas for automation. 
  • Automated customer service: It uses natural language processing to understand and interpret customer queries, providing personalized responses and improving customer satisfaction. 
  • Cloud-Based IPA: A recent trend that allows businesses to access IPA solutions remotely, reducing the need for on-site infrastructure and providing more flexibility and scalability. 
  • IPA and IoT: It is an emerging area of development that aims to automate the management and analysis of IoT data, providing more intelligent and efficient systems

Transform your business with IPA  

Deloitte Report: Intelligent automation has proven to cut business process costs by anywhere from 25% to 40% on average.